INTRODUCTION W hen people communicate effectively, they are able to talk openly about what is on their mind and develop a shared understanding. Effective communication helps families and staff to share important and relevant information about children. The entire world is either wired or wrapped within the web of an overwhelming communication environment. Whether it is the plain old telephone system (POTS), cellular service or the World Wide Web there is no adjective that can truly describe the communications revolution. Things that were once reserved to the privileged few that could afford them are now commonplace, such as cellular phones and computers. What would we do without these elements of communication if they were all to disappear? As you can imagine a scenario such as this would qualify as a disaster of great magnitude! COMMUNICATION...